Pay per submission with credits or a one-time card payment. Cost depends on patient or provider use and delivery method. No monthly subscription is required.
Medical office pricing per submission
Fax: 5 credits, or $4.99 by card when credits are insufficient.
Portal, phone or mail: 3 credits, or $2.99 by card when credits are insufficient.
Office approval is separate from payment. Personal and shared office credit balances are separate.
Prior authorization to UnitedHealthcare
UnitedHealthcare is one of the largest commercial insurers in the US, covering commercial, Medicare Advantage, and Medicaid members nationwide. Most PA requests are reviewed through the UHC Provider Portal. Before submitting, verify whether your procedure routes through a specialty program — imaging, behavioral health, and specialty pharmacy often have separate review pathways that require a different portal or additional documentation.
UnitedHealthcare
- PA Fax
- +18667449432
- PA Phone
- +18009004543
- Standard turnaround
- 3 business days
- Urgent turnaround
- 72 hours
Submit via fax or UHC Provider portal. Include clinical notes and supporting documentation.
UnitedHealthcare provider portal →What you'll need
- ☐Ordering provider NPI
- ☐Patient member ID
- ☐ICD-10 diagnosis code(s)
- ☐CPT procedure code(s)
- ☐Clinical notes supporting medical necessity
- ☐Rendering/facility provider NPI (if different)
- ☐Date of service or requested start date
▶▼Common denial reasons
- ⚠Medical necessity not established — include progress notes, labs, or imaging
- ⚠Missing or incorrect NPI
- ⚠Service excluded under member's specific plan
- ⚠Duplicate request already on file
Verified 2026-05-20. Check payer site for current rules →
From $2.99 per submission
Sign up free — pay by card or credits.
⚠️ BAA required for PHI
Self-service FaxSeal is not authorized for PHI. Do not use this provider workflow for HIPAA-regulated PHI unless your organization has a countersigned Enterprise BAA and written implementation approval.
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