Pay per submission with credits or a one-time card payment. Cost depends on patient or provider use and delivery method. No monthly subscription is required.
Medical office pricing per submission
Fax: 5 credits, or $4.99 by card when credits are insufficient.
Portal, phone or mail: 3 credits, or $2.99 by card when credits are insufficient.
Office approval is separate from payment. Personal and shared office credit balances are separate.
Prior authorization to Centene / WellCare
Centene is the largest Medicaid managed care organization in the US, serving members under subsidiaries that include WellCare, Ambetter, Peach State Health Management, Sunshine Health, and others depending on state. PA contact information, fax numbers, and clinical requirements vary by subsidiary and state — a WellCare PA fax number is not valid for an Ambetter plan. Identify the exact plan brand and state on the member's insurance card before starting.
Centene / WellCare
- PA Fax
- Enter manually
- PA Phone
- +18667966471
- Standard turnaround
- 5 business days
- Urgent turnaround
- 72 hours
PA fax number varies by state subsidiary (WellCare, Ambetter, etc.). Check your plan directory.
Centene / WellCare provider portal →What you'll need
- ☐Identify the correct subsidiary (WellCare, Ambetter, Peach State, Sunshine Health, etc.)
- ☐Get the state + subsidiary-specific fax number from the plan directory
- ☐Patient member ID
- ☐ICD-10 diagnosis code(s)
- ☐CPT procedure code(s)
- ☐Clinical notes and treatment history
- ☐Ordering provider NPI
▶▼Common denial reasons
- ⚠Request sent to wrong subsidiary or wrong state office
- ⚠State Medicaid plan requirements not met
- ⚠Missing prior treatment history
- ⚠Service requires additional state-level approval
Verified 2026-05-20. Check payer site for current rules →
From $2.99 per submission
Sign up free — pay by card or credits.
⚠️ BAA required for PHI
Self-service FaxSeal is not authorized for PHI. Do not use this provider workflow for HIPAA-regulated PHI unless your organization has a countersigned Enterprise BAA and written implementation approval.
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