Pay per submission with credits or a one-time card payment. Cost depends on patient or provider use and delivery method. No monthly subscription is required.
Medical office pricing per submission
Fax: 5 credits, or $4.99 by card when credits are insufficient.
Portal, phone or mail: 3 credits, or $2.99 by card when credits are insufficient.
Office approval is separate from payment. Personal and shared office credit balances are separate.
Prior authorization to Blue Cross Blue Shield Federal Employee Program
The Blue Cross Blue Shield Federal Employee Program covers current and retired federal government employees and their dependents under the Federal Employees Health Benefits program. FEP member IDs always begin with a three-letter alpha prefix — submissions missing this prefix or using a non-FEP BCBS member ID format are a common source of rejections. FEP Basic and Standard options have meaningfully different PA requirements and coverage levels; confirm the member's specific plan option before submitting.
Blue Cross Blue Shield Federal Employee Program
- PA Fax
- +18009038600
- PA Phone
- +18009038600
- Standard turnaround
- 5 business days
- Urgent turnaround
- 72 hours
Federal Employee Program — covers current and retired federal government employees and their dependents.
Blue Cross Blue Shield Federal Employee Program provider portal →What you'll need
- ☐Verify FEP member ID format (starts with a 3-letter alpha prefix)
- ☐Confirm service is not excluded under the FEP Basic or Standard option
- ☐Ordering provider NPI
- ☐Rendering provider NPI and facility information
- ☐ICD-10 diagnosis code(s)
- ☐CPT procedure code(s)
- ☐Clinical notes supporting medical necessity
▶▼Common denial reasons
- ⚠FEP plan option exclusion (Basic vs. Standard have different coverage)
- ⚠Incorrect member ID format — must include the 3-letter prefix
- ⚠Procedure not meeting FEP medical necessity criteria
- ⚠Out-of-network without network-exception documentation
Verified 2026-05-20. Check payer site for current rules →
From $2.99 per submission
Sign up free — pay by card or credits.
⚠️ BAA required for PHI
Self-service FaxSeal is not authorized for PHI. Do not use this provider workflow for HIPAA-regulated PHI unless your organization has a countersigned Enterprise BAA and written implementation approval.
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