Last updated: April 2026 · FaxSeal
When you send a fax we collect: the recipient fax number, your optional email address, and the PDF document you upload. If you create an account via Google or email sign-in, we store your name and email address. We do not collect payment card details — all payments are processed by Stripe.
We use your information solely to deliver your fax and send a delivery receipt to your email if you provided one. Account holders can view their fax history and manage contacts. We do not sell, rent, or share your information with third parties for marketing.
Uploaded PDF files are stored temporarily on our servers for the purpose of transmission. Files are deleted automatically within 24 hours of upload. Signed PDFs available for download are deleted within 1 hour. Our hourly cleanup job enforces these limits. We do not retain document contents beyond these windows.
We use Stripe for payment processing, SignalWire for fax transmission, and Google for optional OAuth sign-in. Each of these services has their own privacy policy. We share only the minimum data necessary with each provider (e.g. fax number with SignalWire, email with Stripe).
If you sign in, we set a secure, httpOnly session cookie to keep you authenticated. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.
Fax job records (to number, status, tier, timestamp) are retained for up to 90 days for support purposes and then deleted. Account holders can request deletion of their account and associated data at any time by emailing [email protected].
All data in transit is encrypted via TLS. Database connections use SSL. Payment data never touches our servers — Stripe handles all card processing under PCI-DSS compliance.
For privacy questions or data deletion requests, email [email protected].